Digital Product Owner

Digital Product Owner (DPO)

Location: San Antonio, TX
Employment Type: Contract
Schedule: 8 Hours per Day

Position Summary

We are seeking an experienced Digital Product Owner (DPO) to serve as the primary liaison between business stakeholders and technical delivery teams. This individual will be responsible for gathering and translating business requirements, prioritizing product features, managing development backlogs, and ensuring technology solutions align with business objectives and customer needs.

The ideal candidate will have strong experience in product ownership, business analysis, Agile and Waterfall methodologies, and cross-functional stakeholder management. This role requires excellent decision-making, communication, and problem-solving skills to drive successful product delivery.

Key Responsibilities

Product Ownership & Delivery

• Serve as the primary business representative and day-to-day decision-maker for assigned product initiatives.

• Own and prioritize product backlogs, including new features, enhancements, defects, and technical improvements.

• Define and communicate business requirements, user stories, and acceptance criteria.

• Evaluate development deliverables and approve or reject completed work based on established acceptance criteria.

• Ensure product development activities align with business strategies, customer needs, and product roadmaps.

• Collaborate with development teams to support successful product releases.

Business Analysis & Requirements Management

• Partner with business stakeholders and subject matter experts to gather, analyze, refine, and document business requirements.

• Translate complex business needs into clear, actionable requirements for technical teams.

• Facilitate discussions to define business processes, identify improvement opportunities, and establish measurable outcomes.

• Validate business requirements throughout the development lifecycle.

• Support requirements documentation in accordance with organizational standards and controls.

Stakeholder & Cross-Functional Collaboration

• Act as the primary liaison between business sponsors, stakeholders, and IT delivery teams.

• Collaborate with business analysts, developers, testers, UX designers, and other cross-functional partners.

• Communicate product priorities, requirements, changes, and delivery expectations.

• Manage stakeholder feedback and assess requests for new features or enhancements.

• Provide business guidance and resolve questions throughout the development lifecycle.

Risk Management & Business Readiness

• Identify, assess, and mitigate business, operational, and project-related risks.

• Escalate issues and recommend appropriate solutions.

• Partner with business process owners to develop metrics that measure product adoption, operational impact, and business value.

• Support change management and business readiness activities for new product releases.

• Assist with project planning, including scope, schedules, and resource considerations.

• Provide guidance and coaching to less experienced Product Owners and team members.

Qualifications

Required Skills & Experience

• Experience in Product Ownership, Digital Product Management, Business Analysis, or a closely related discipline.

• Strong experience gathering, analyzing, documenting, and managing business requirements.

• Demonstrated ability to prioritize product backlogs, features, enhancements, and defects.

• Experience defining user stories, acceptance criteria, and business processes.

• Working knowledge of Agile, Scrum, Waterfall, or hybrid software development methodologies.

• Experience collaborating with cross-functional business and IT delivery teams.

• Strong stakeholder management, communication, and facilitation skills.

• Ability to make informed business decisions and balance competing priorities.

• Experience identifying operational risks, managing issues, and supporting business process improvements.

• Strong analytical, organizational, and problem-solving skills.

Preferred Qualifications

• Experience within financial services, banking, insurance, or another highly regulated industry.

• Familiarity with digital product delivery, enterprise technology platforms, or customer-facing applications.

• Experience supporting product roadmaps and measuring business outcomes.

• Experience collaborating with third-party vendors or technology partners.

• Experience mentoring or coaching junior Product Owners or Business Analysts.